WhatsApp Business integration launches Q2 2026.
The rest of the platform is live today — start your free trial and we will enable WhatsApp on your account the moment it ships.
Gym Software with WhatsApp Integration
Send renewal reminders, birthday wishes, payment receipts and class alerts automatically from your own gym WhatsApp Business number. Approved templates, multi-language support, and per-gym setup in under 2 minutes.
The problem
SMS is dying. Email goes unread. WhatsApp is where your members actually are.
Indian gym owners send renewal reminders by SMS and wonder why nobody renews. The average Indian SMS open rate is under 20% and DND blocks most of them at the carrier. Email fares worse — gym members do not check email for gym communication.
WhatsApp is different. 87%+ open rates, 40%+ response rates, and every single one of your members already has it installed on their phone. The problem has always been: how do you send WhatsApp messages at scale, from your own gym number, without breaking Meta's rules?
Gym Manager Hub solves this. Each gym connects its own WhatsApp Business Account in 2 minutes using Meta's Embedded Signup flow. Renewal alerts, birthday wishes, payment receipts and class reminders go out automatically from your own gym number using approved templates.
The Gym Manager Hub way
Per-gym WhatsApp Business — approved templates, your own number
The WhatsApp integration is not a generic broadcast tool. Each gym connects its own WhatsApp Business Account, which means messages show up in your member's chat under your gym name and number. Your brand, your conversation.
All messages use pre-approved templates from Meta, so you never get your number banned for spam. Renewal reminders, payment receipts, welcome messages, birthday wishes and class reminders are all ready to go on day one. You edit the copy once to match your gym's tone and you're done.
Everything included
What's in the box
Per-gym WhatsApp Business Account
Each gym connects its own WhatsApp number via Meta Embedded Signup in under 2 minutes. Messages come from your number, not a shared pool.
Automatic renewal reminders
Sent at 7 days before expiry, 3 days before, and on the expiry date. Stop missing renewals because members forgot.
Birthday wishes automation
Every member's birthday triggers an automatic WhatsApp message with their name. Builds loyalty at zero ongoing effort.
Payment receipts on send
When a payment is recorded in Gym Manager Hub, the member gets an instant WhatsApp receipt with amount, date and GST invoice PDF.
Welcome message on enrollment
New members receive an immediate WhatsApp welcome with their member app link, QR code and first-session booking.
Class reminders for bookings
Booked a spin class? Get a WhatsApp reminder 1 hour before with location and trainer name. Drops no-show rates.
Re-engagement for inactive members
Members who haven't checked in for 7 or 14 days get an automatic "we miss you" message. Retention made automatic.
Multi-language template support
Send messages in English, Hindi, Marathi, Tamil, Telugu, Gujarati or any language your members speak. Each member gets the right language automatically.
How it works
Four steps to go live
- 1
Sign up for Gym Manager Hub
Create your account and start your 7-day free trial. No credit card needed.
- 2
Connect your WhatsApp Business number
Go to Settings → WhatsApp and click "Connect WhatsApp Business". Log in with the Facebook account that owns your business and approve the permissions. Meta's Embedded Signup handles the rest in 2 minutes.
- 3
Pick your templates
Choose from pre-approved templates for renewals, birthdays, payments, welcomes and classes. Edit the copy to match your gym's voice.
- 4
Let it run
Messages go out automatically based on member events. Your members feel remembered. You focus on running the gym.
FAQ
Frequently asked questions
Does Gym Manager Hub send WhatsApp messages automatically?▾
Yes. Gym Manager Hub sends WhatsApp messages automatically for renewal reminders, birthday wishes, payment receipts, welcome messages, class reminders and re-engagement campaigns. You set the trigger once and the platform handles the rest.
Do I use my own WhatsApp number or a shared one?▾
Your own. Each gym connects its own WhatsApp Business Account via Meta's Embedded Signup in about 2 minutes. Your members receive messages from your gym's number, not from a shared platform number, so your brand stays front and centre.
Do I need WhatsApp Business API approval to use this?▾
Gym Manager Hub handles the WhatsApp Business API setup for you through the Meta Embedded Signup flow. You log in with the Facebook account that owns your business, approve the permissions and you are connected — no developer setup, no manual API key handling.
How much does sending WhatsApp messages cost?▾
WhatsApp Business charges a small conversation fee per 24-hour window, set by Meta and paid to Meta directly through your WhatsApp Business Account. Gym Manager Hub does not add any markup. Utility conversations like renewal alerts and payment receipts are billed at the lowest Meta rate.
Can I customise the WhatsApp message templates?▾
Yes. Gym Manager Hub ships with approved templates for renewal, birthday, payment, welcome and class reminders. You can edit the copy, add your gym name and tone, and Meta will re-approve the templates within a few hours.
Will messages still be sent if a member is on DND?▾
WhatsApp Business uses opt-in messaging: only members who have previously messaged your business number or explicitly opted in will receive utility messages. This is why WhatsApp open rates are so high — it is a permission-based channel, not a broadcast channel.
What happens if I don't connect my own WhatsApp number?▾
Gym Manager Hub has a global fallback WhatsApp Business Account, so your gym can still send messages during the free trial and early onboarding. You can switch to your own WhatsApp number at any time from the Settings page.
Does it send messages in Hindi or regional languages?▾
Yes. WhatsApp Business templates support multiple languages. You can create parallel templates in English, Hindi, Marathi, Tamil, Telugu, Gujarati or any other language your members speak, and Gym Manager Hub will send the right version based on each member's language preference.
Try it free for 7 days
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